Privacy Policy
Last Updated: June 15, 2024
At Travel West China, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you express interest in obtaining information about us or our services, when you participate in activities on our website, or otherwise when you contact us.
The personal information we collect may include:
- Name, email address, phone number, and contact details
- Passport information and travel documents (for visa and permit processing)
- Travel preferences and special requirements
- Payment information
- Information provided in communications with us
2. How We Use Your Information
We use the information we collect for various business purposes, including:
- Processing and managing your travel bookings and arrangements
- Obtaining necessary permits and authorizations for your travel
- Communicating with you about your itinerary and travel details
- Providing customer support and responding to inquiries
- Processing payments and preventing fraudulent transactions
- Improving our services and website functionality
3. Information Sharing and Disclosure
We may share your information with:
- Travel service providers (hotels, transportation companies, local guides) necessary to fulfill your travel arrangements
- Government authorities for visa and permit processing
- Payment processors to complete transactions
- Legal and regulatory authorities when required by law
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to processing
- Data portability
To exercise these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. We use these technologies to enhance your online experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
7. International Data Transfers
As a China-based travel agency serving international clients, we may transfer your information to countries outside your country of residence. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
8. Children's Privacy
Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
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